Master the Art of Small Talk

Any leading company will expect excellence from you, especially in serving your internal/external customers, stakeholders and clients. Besides providing exceptional service, you will need to build strong relationships with your clients.

Therfore, Communication Skills and Professionalism becomes mandatory, which includes Mastering the Art of Small Talk during meetings.

Small Talk has the power to foster deep connections and build strong rapport instantly.
Most use open-ended questions, active listening, and being mindful of body language & tone- 
which serves them well, but may not make them "Masters" of the art !